Our Complete Career Training Programs (CCTP) include both the training you need and the skills you will want in order to be prepared for your new career. We have taken online career programs to a whole new level by bundling our Career Training with Personal Enrichment courses to ensure you have a diversified learning experience.
Our mentor-supported career courses focus on the industry standards that prepare you for your chosen career or certification. You will also get our smaller, four-week long, instructor-led personal enrichment courses to further your employment training.
Sign up today for this all-inclusive career training program!
Travel Agent and Tourism
Are you interested in learning more about a travel agent career? Would you like to better understand travel and tourism jobs? Our Travel Agent and Tourism course can help you learn more about the daily life of a travel agent and take the first step in getting quality training.
Travel agent career professionals consistently help people plan family vacations, corporate trips, cruises, international travel, and specialty tours such as adventure vacations. Travel agents generally have access to important information regarding fares and discounts, and are knowledgeable about particular geographic locations. Overall, a travel agent career professional can help consumers plan the most appropriate travel arrangements for their needs.
Our travel agent course provides training on the essentials of travel and tourism, from air transportation to the cruise industry and more. Let our course be your first step in getting one of many interesting travel and tourism jobs such as working for a corporation, online travel agency, or even working from home!
After completing this course, you should be able to:
- Identify basics of the travel industry and how to deliver quality tourism services
- Recall strategies for coordinating transportation
- Recognize steps for coordinating and booking accommodations, attractions, and destinations
- Define the elements of potential economic, political, environmental, and social impacts
- Recall methods for communicating with clients and marketing and selling to the public
Travel Agent Geography
A professional travel agent must match the traveler with the right destination and services this course helps you learn how to do that exact thing. Travel Agent Geography approaches geography from the travel industry perspective and is designed not just for travel agents but for all travel professionals. Among the highlights are detailed information on attractions, climate, lodging, and cultural patterns. Sample itineraries and profiles of typical visitors to each destination are also included in this course.
After completing this course, you should be able to:
- Identify strategies for selling geographical destinations
- Recall features of North and South American destinations and more
- Identify features of European and Asian destinations and more
- Recognize climate patterns, culture, and typical visitor types for destinations around the world
- List the steps to start your own travel business
Start Your Own Business
Have you ever eaten a Mrs. Fields cookie? Used a MacBook? Listed to a podcast? Entrepreneurs brought these products to your world. People that start their own businesses and work for themselves are called entrepreneurs. For an entrepreneur the sky is the limit as far as earnings and potential success. An entrepreneur is someone who has recognized an opportunity to start a business that other people may not have noticed. Entrepreneurs can shape and create an opportunity where others see little or nothing -- or see it too early or too late. Our Start Your Own Business course will help you create the business you want. Throughout this course you will be working on your business plan and creating a quick comprehensive overview of the elements you want in your new business.
After completing this course, you should be able to:
- Define entrepreneurship
- List the steps for developing a business plan
- Recall methods for marketing your business
- Recognize the concepts behind financing strategies
- Differentiate between potential strategies for growing your business
Personal Excellence
As a person with unique gifts to offer, it is your responsibility to use your talents wisely and it is your right to enjoy yourself while doing so. In this class we will learn what it takes to develop career-enhancing skills that include: goal setting, time management, and personal organization. You will learn the crucial steps it takes to improve your creative abilities, gain confidence and minimize conflict in your life. Just as a successful business requires a mission and a plan, so does a fulfilling life.
After completing this course, you should be able to:
- Define what a strategic plan is and why you need one
- Recall potential success factors in life
- Recognize how to implement goals and follow through on accomplishing them
- Identify how to select and implement successful strategies
Better Interpersonal Communication
Interpersonal Communication is a very important skill that is needed to develop and maintain personal and professional relationships. Just because you are talking does not mean you are communicating. This course will take you through the steps involved in understanding the importance of interpersonal communication and the effect on our daily interactions.
After completion of this course you should be able to:
- Recognize the basics and importance of verbal and nonverbal communication
- Identify steps associated with the learning process and how to improve your listening skills
- Recall types of personality styles and the perception process
- List styles of conflict and what contributes to it
Customer Service Survival Skills
In our Customer Service Survival Skills course, students will learn how to get to the heart of customer service; a challenging but not impossible achievement. Customers expect quality service and in return will provide loyalty. Businesses today understand that customer service loyalty contributes to the success and growth of a business. This is why it is important understand the importance in learning, developing and improving the skills needed to communicate effectively in a professional manner with customers.
After completing this course, you should be able to:
- Recognize the tools for defusing crisis in customer service
- Identify techniques and actions that will lead to effective management
- Recall how to respond when a customer is in a crisis
- List the different tools to use to successfully deal with customer frustration
***PREREQUISITE: None.
Certification
Travel Agent and Tourism
Upon successful completion of our Travel and Tourism course, students will be prepared for an entry-level position as a travel agent in a travel agency and will be prepared to take the National Travel Agent Proficiency (TAP) Test. The TAP Test is a basic competency test that measures the entry-level knowledge of travel professionals within all aspects of the travel industry. The test was developed by The Travel Institute and the American Society of Travel Agents (ASTA) to provide a national standard of entry-level proficiency for the travel industry.
**Certification exams are not included in the cost of the course.**
For more information or to register for this course, please CLICK HERE.
To review all UVI CELL policies regarding refunds, Anti-Discrimination, attendance, CEUs, etc., please visit our Policies Page.
- VA VOUCHERS: The course is free for eligible VI Veterans. CLICK HERE to request a VA Voucher or contact your local Veterans Affairs office for details.
- REQUEST A QUOTE FOR A BUSINESS OR GOVERNMENT AGENCY: To request a quote for this course, CLICK HERE and complete the form to submit your request.