Modern Supervisor Skills
LENGTH OF ACCESS: Three Months, Rolling enrollment
LOCATION: Online
Course 1 of 3.This course provides the essential skills and knowledge that you as a supervisor will need to understand and communicate effectively with employees and customers from a wide variety of backgrounds. At its conclusion, you will be able to: Describe the nature of a supervisor’s position and its role in building a positive work environment. Identify and apply skills for communicating effectively with individuals. Explain why a strong customer service culture is crucial to organizational success. Explain the role of the supervisor in creating a customer-centric organization.