Technical Support Fundamentals
LENGTH OF ACCESS: Two Months
Course 1 of 5. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. By the end of this course, you’ll be able to: Understand how the binary system works, assemble a computer from scratch, choose and install an operating system on a computer, understand what the Internet is, and learn how applications are created and how they work under the hood of a computer.